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Factors affecting the skill of presenting bad news to the patient and companions
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Hedayat Jafari *    , Fereshteh Araghian Mojarad2 , Javad Hedayati |
| Mazandaran University of Medical Sciences , Email: hjafari@mazums.ac.ir |
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Abstract: (1992 Views) |
Introduction: Transmitting bad news is one of the difficult tasks of the care team. This situation is as stressful and costly for the healthcare team as it is tedious and expensive for the clients. Therefore, the present study was conducted to investigate the factors affecting the skill of presenting bad news to the patient and companions.
Methods: This study was a narrative review. In the present study, Persian studies were searched in Persian language databases such as Elm Net, Noormag, SID, Magiran, With The Keywords Bad News, Diagnosis Disclosure, Truth-Telling, Patient, Treatment Staff from 1385 to 1399. To search for studies in English, the keywords, breaking bad news, diagnosis disclosure, truth-telling, patient, medical staff in the database, Research gate, Elsevier, Science DirectPubmed, Scopus between 2009-2020 were used. The Google Scholar database was also searched in Persian and English. Inclusion criteria included complete Persian and English articles. Exclusion criteria included not having access to the full article. Review articles were also excluded from the study. After searching the databases, 208 articles were included in the study. The researchers examined 27 articles by applying inclusion and exclusion criteria and eliminating duplicates.
Results: The findings showed that individual factors, communication factors and supportive factors are the factors affecting the bad news. Training in this area is insufficient. Therefore, according to the findings of the study, the role-playing method and multimedia tools can be used, the spikes protocol also plays an important role in improving communication skills.
Conclusion: According to the findings of the study, it is recommended that health policy makers and hospital managers by providing appropriate instructions to the cultural and social conditions of the country and also by holding bad news presentation skill classes, taking into account the mentioned effective factors. Try to improve bad news presentation skills. |
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| Keywords: Diagnosis Disclosure, Breaking Bad News, Truth-Telling, Patient, Medical Staff |
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Full-Text [PDF 285 kb]
(764 Downloads)
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Type of Study: Nursing Education |
Subject:
nursing
Received: 2021/02/3 | Accepted: 2021/08/25 | Published: 2021/11/1
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